Bev uses sturdy boxing (and/or bubble wrap/scrunched paper if required) to maximise your goods getting to you in top condition. Generally, each individual item as listed on the website, is packaged separately to ensure that goods do not “rub” against other items in transit and therefore damage your product.
For domestic New Zealand customers, if the website indicates that the goods are in stock, Bev will endeavour to process and pack your goods on the following Monday or Tuesday, after you order, to get the goods to you by the end of that week. However, if there is a delay due to high demand, other commitments for Bev, or some other event that might look to hold up this process, then she will contact you to update you. If you require your goods urgently, please contact Bev via email to negotiate on how we can make this happen. Once the goods leave Bev, they are then the responsibility of the Courier Company until they arrive at your destination, then they are the responsibility of you, the Buyer.
New Zealand Freight
Bev uses, wherever possible, Fastway Couriers to freight her goods safely to you the NZ buyer. This is a door to door service. At the point of ordering, through this website, the Buyer needs to stipulate where they want the goods left or if a signature is required.
Note: Two of the products (Deluxe Lounger and Broad Deluxe Lounger) fall just outside the 25kg volume weight that Fastway Couriers deliver…. For these orders, Bevschairs quote you on the maximum of 25kg but arranges freight through an alternative company and clearly communicate any different arrangements.
Bev does have the capability to export overseas…. however not through this website. Overseas buyers will need to contact Bev (via email) and obtain a quote including the cost of Shipping. Bev uses a NZ Shipping Broker to get the best deal. Payment will be required up-front in New Zealand Dollars via a bank draft before goods will be released.
See Terms of Trade regarding if goods are not to standard for any reason including damage in transit.